FAQ

Find everything you need to set up and optimize MicroAI’s Application Performance Monitoring solutions. Access step-by-step tutorials, user guides, and downloadable PDFs for seamless deployment, configuration, and integration. Secure your infrastructure with ease!

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What is Smart APM?

Smart APM is a comprehensive Application Performance Monitoring solution that delivers real-time visibility into how your applications perform and behave.

It empowers teams to identify performance bottlenecks, reduce latency, and ensure smooth, efficient, and scalable digital experiences.

What are the core features of Smart APM?

Smart APM provides deep performance intelligence through the following key features:

Latency

Definition: Measures the time it takes for a request to complete round-trip, identifying slow points in response times.
Value: Speed Unleashed

Appdex Score

Definition: Rates application performance based on user satisfaction across multiple dimensions like latency and error rate.
Value: Happiness Quantified

Throughput

Definition: Tracks the number of processed requests or transactions over time to assess efficiency and load handling.
Value: Power in Motion

Transactions

Definition: Offers visibility into each user or system operation, analyzing latency, throughput, and failure rate at a granular level.
Value: Every Move Mastered

Dependencies

Definition: Monitors third-party or external services your application relies on, with performance metrics like latency and failure rates.
Value: Connections Perfected

Overall Failed Transaction Rate %

Definition: Measures application reliability by calculating how many transactions fail, highlighting underlying stability issues.
Value: Trust Secured

Instances

Definition: Tracks active application instances or containers to ensure scalability and resilience under load.
Value: Scale with Confidence

Tickets Generated

Definition: Automatically creates support or engineering tickets when performance anomalies are detected.
Value: Issues Tamed

How do these features help improve application performance?

Smart APM’s features work together to deliver complete performance awareness:

  • Latency and Appdex Score help detect delays and quantify how they affect user satisfaction.
  • Throughput and Transactions expose bottlenecks in data flow and operational steps.
  • Failed Transaction Rate and Tickets Generated ensure reliability and timely resolution.
  • Dependencies allow teams to assess risks from third-party services.
  • Instances ensure your app scales automatically and predictably.

Together, these features provide actionable insights to improve responsiveness, efficiency, and reliability.

Can Smart APM proactively prevent issues?

Yes. Smart APM’s automatic ticketing system, real-time alerts, and performance baselines allow it to detect and report anomalies early—often before users are impacted.

By analyzing latency trends, failure rates, and throughput thresholds, Smart APM helps teams take corrective action fast.

Is Smart APM suitable for large-scale or complex applications?

Absolutely. Whether it’s a high-traffic web app, enterprise SaaS, or mobile API backend, Smart APM can scale to match.

Its Instance Tracking and Throughput Analysis ensure your system adapts to demand, while Dependency Monitoring keeps external systems in check.

How does Smart APM measure end-user experience?

Smart APM uses Appdex Score, Latency, and Failed Transaction Rate to provide a comprehensive view of how users experience your app.

This approach ensures that performance isn’t just about speed—it’s about satisfaction, consistency, and reliability.

Can Smart APM integrate with DevOps and support workflows?

Yes. Smart APM is designed to integrate with incident management tools and DevOps workflows.

Tickets Generated ensures that performance anomalies trigger alerts and create tickets for relevant teams, reducing response times and streamlining support resolution.